Library Surveys

At the Princeton University Library Symposium I attended last year  (March 2007) I was surprised to find that many academic librarians have problems getting feedback from students. The advice given by some attendees was to get evaluations at the end of an orientation tour, and that online surveys just didn’t work. This was news to me, I would have to say that online surveys are where we get most of our feedback. I guess big institutions have to do what ever it takes to get what they want. I was amused by University of Wisconsin – Whitewater inducement to take a recent library survey, it was a $50 Amazon.com gift voucher, but I say good on them!